Privacy Policy

This page is maintained by Sphere Local Ranking Solutions ("Sphere", "we", "us") to explain how we collect, use and protect personal information when you visit our website or work with us. We are the data controller for personal data you provide to us through this site.

What we collect

• Contact details you submit through forms (name, email, phone, business name, message).
• Business information you share with us so we can audit or manage your Google Business Profile.
• Basic technical data your browser sends (IP address, device, browser type, referring page).
• Aggregated, anonymised analytics about how visitors use our website.

Why we use it

• To respond to enquiries, deliver our services, and manage our contract with you.
• To send service-related communications (audit results, reports, updates).
• To improve our website, content and services.
• To comply with legal and accounting obligations.

Lawful bases

We rely on (a) legitimate interests in running and improving our business, (b) performance of a contract with you, (c) your consent for any optional marketing, and (d) legal obligation where required.

Sharing your data

We do not sell personal data. We share information only with trusted processors that help us run the service, including secure hosting, email delivery, contact form storage and analytics providers. Each processor is bound by appropriate data-protection terms.

Retention

We keep enquiry data for as long as we have an active relationship with you, then for a reasonable period afterwards to meet legal and accounting requirements. You can ask us to delete your data at any time.

Your rights

Under UK GDPR you have the right to access, correct, delete, restrict, port or object to our use of your personal data, and to withdraw consent at any time. To exercise any of these rights, email izzy@spherebusinessservices.com. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Cookies

We use a small number of essential cookies and may use analytics cookies to understand site usage. You can control cookies through your browser settings.

Contact

Sphere Local Ranking Solutions · United Kingdom · izzy@spherebusinessservices.com · 07834 883255.